Privacy Policy
Effective Date / Last Updated: October 7, 2026
Don’s Mobile Glass, Inc. (“Don’s Mobile Glass,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, protect, and share information when you visit go.dmgwindows.com (the “Site”) or interact with us by telephone, text messaging (SMS/MMS), email, in person, or otherwise.
We are committed to complying with applicable privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and other relevant U.S. privacy and consumer protection laws.
1. Who We Are
Don’s Mobile Glass, Inc.
1313 Scenic Dr
Modesto, CA 95355
Phone: (209) 526-9100
Email: info@donsmobileglass.com
2. Scope
This Privacy Policy applies to visitors to go.dmgwindows.com; individuals who submit forms or contact us by phone, email, text message, or in person; and our customers and prospective customers. It does not cover information about employees, job applicants, or independent contractors in that capacity, which may be subject to separate notices.
3. Information We Collect
Information you provide directly. Depending on your interaction with us, this may include your name, service or job-site address, email address, telephone or mobile phone number, city, the services you are interested in, vehicle or property details, photos you share, appointment preferences, payment and billing information (processed by third-party, PCI-compliant payment processors), and the content of communications you send to us by form, email, text message, phone, or social media.
Information collected automatically. When you use the Site, we and our service providers may automatically collect your IP address, browser and device type, operating system, dates and times of visits, pages viewed, links clicked, referring pages, and interactions with forms and buttons, using cookies, pixels, tags, and similar technologies (see Section 8).
Information from third parties. We may receive information from advertising and analytics providers (such as Google) about your interactions with our ads and Site, from referral partners and lead sources, and from public or commercial sources used to prepare estimates and verify service locations.
4. How We Use Your Information
We use the information we collect to operate our business and provide our products and services, including to:
Respond to inquiries and quote requests
Schedule, confirm, and manage appointments
Provide glass, window, and door products and services
Communicate about existing or requested services and provide customer support
Process transactions and maintain business and service records
Send marketing emails about our products, services, and offers, where permitted by law
Measure and deliver advertising, including remarketing, subject to your choices
Analyze and improve the Site, our services, and the customer experience
Detect and prevent fraud and protect the security of our Site and systems
Comply with applicable legal and regulatory requirements
5. How We Share Your Information
We do not sell or rent your personal information for money. We may share personal information only as follows:
Service providers. We share information with trusted third parties when reasonably necessary for them to perform services on our behalf, such as website hosting, form processing, payment processing, scheduling, email, communications and telecommunications, customer service, advertising and analytics, and IT support. We limit such sharing to information reasonably necessary for the provider to perform its services.
Manufacturers and warranty partners. We may share limited information with product manufacturers or suppliers when necessary to fulfill, register, or service a product or warranty you have purchased.
Legal and safety. We may disclose information when required by law, regulation, court order, subpoena, or other valid legal process, or when reasonably necessary to protect the rights, property, security, or safety of Don’s Mobile Glass, our customers, employees, or others.
Business transfers. If we are involved in a merger, acquisition, asset sale, or reorganization, information may be transferred as part of that transaction, subject to this Privacy Policy or a substantially similar policy.
Mobile information, text messaging opt-in data, and consent information are never shared for marketing purposes, as described in Section 6.
6. SMS/Text Messaging Privacy
Don’s Mobile Glass may communicate with customers and other individuals by text message (SMS/MMS) for purposes such as responding to inquiries, providing quotes, scheduling or confirming appointments, providing service updates, answering customer service questions, and other communications related to our products and services.
When you communicate with us by text message or consent to receive text messages from Don’s Mobile Glass, we may collect and maintain information including your mobile phone number, message content, communication history, and information regarding your consent or opt-in status. We use this information to communicate with you, provide requested services, respond to inquiries, maintain appropriate records of our communications, and operate our business.
We may use third-party communications and telecommunications service providers, including our business communications platform, to facilitate the delivery and management of text messages. These service providers may process mobile information on our behalf only as necessary to provide their services to us.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties for their own marketing or promotional purposes.
You may opt out of receiving text messages from Don’s Mobile Glass at any time by replying STOP (or CANCEL, END, QUIT, or UNSUBSCRIBE) to a text message from us. After opting out, you may receive a confirmation message. You will no longer receive text messages from that messaging program unless you subsequently consent to receive messages again.
For assistance with text messaging, reply HELP or contact us at (209) 526-9100 or info@donsmobileglass.com.
Message frequency may vary depending on your interactions with Don’s Mobile Glass. Message and data rates may apply depending on your mobile carrier and service plan.
7. Telephone Calls and Communication Recordings
Don’s Mobile Glass may monitor or record telephone calls, video meetings, or other communications for purposes such as quality assurance, staff training, customer support, documentation, and security. Where required by applicable law, we will provide notice or obtain consent before recording communications.
Recordings we maintain will be used for legitimate business purposes; stored using reasonable security measures; shared only as reasonably necessary to provide services, operate our business, comply with applicable law, or with your authorization; and retained only for as long as reasonably necessary for the purposes for which they were created and as required by applicable law.
8. Cookies, Analytics, and Advertising
The Site is hosted on Squarespace and uses first-party and third-party cookies, pixels, and similar technologies to operate the Site, measure traffic and performance, understand how visitors use the Site, and deliver and measure advertising. Our providers currently include Google (including Google Ads conversion tracking and remarketing) and Klaviyo (email marketing, signup forms, and on-site activity tracking). These providers may collect information such as your IP address, device identifiers, and browsing activity on the Site.
Some of these practices may be considered a “sale” or “sharing” of personal information under California law, particularly where third parties collect information for cross-context behavioral advertising. See Section 10 for how to opt out.
9. Your Choices
Marketing emails. You may opt out of marketing emails by clicking the “unsubscribe” link in any marketing email or by contacting us at info@donsmobileglass.com. We may still send non-marketing messages related to your services.
Text messages. Reply STOP at any time, as described in Section 6.
Cookies and online tracking. Most browsers let you refuse or delete cookies. You can manage Google ad personalization at adssettings.google.com and opt out of interest-based advertising from many companies through the Network Advertising Initiative (optout.networkadvertising.org) and the Digital Advertising Alliance (optout.aboutads.info). The Site may not currently respond to browser “Do Not Track” signals.
10. Additional Information for California Residents
Categories collected. In the preceding 12 months, we may have collected: identifiers (name, postal address, email address, phone number, IP address); customer records (billing, payment, and service information); commercial information (services purchased, considered, or inquired about); internet or other electronic network activity (browsing and ad interactions); approximate geolocation (derived from IP address or service address); professional information (if you contact us in a business capacity); and inferences about service interests. We do not use sensitive personal information beyond what is reasonably necessary to provide services, prevent fraud, or comply with law.
Sources and purposes. We collect personal information from you, your devices, our service providers, and public or commercial sources, for the purposes described in Sections 4 and 5.
Sale and sharing. We do not sell personal information for money, but some use of advertising and analytics cookies may be considered a “sale” or “sharing” for cross-context behavioral advertising. We do not knowingly sell or share the personal information of consumers under 16. To opt out, adjust your browser settings to block third-party cookies and/or email info@donsmobileglass.com with the subject “Do Not Sell or Share.”
Your rights. Subject to verification and legal exceptions, California residents may request to know or access the personal information we hold about them, delete it, correct it, opt out of its sale or sharing, and limit the use of sensitive personal information. We will not discriminate against you for exercising these rights.
How to submit a request. Email info@donsmobileglass.com, call (209) 526-9100, or write to us at the address in Section 1. Please include your name, contact information, and a description of your request. We may need to verify your identity before responding. You may designate an authorized agent to act on your behalf; we may request proof of authorization and may still require you to verify your identity directly with us.
11. Your Access to and Control Over Information
Subject to applicable law, any individual may contact us to request access to personal information we maintain about them, request that inaccurate information be corrected, request deletion of certain personal information, withdraw consent where our processing is based on consent, opt out of certain future communications, or express concerns about our collection or use of their information.
If the General Data Protection Regulation (GDPR) applies to your personal information, you may also have the right of access, rectification, erasure, restriction of processing, objection to processing, and data portability. To exercise any of these rights, contact us using the information in Section 17.
12. Children’s Privacy
The Site and our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us and we will take reasonable steps to delete it.
13. Third-Party Websites
The Site may link to third-party websites or services that we do not control. This Privacy Policy does not apply to them, and we encourage you to review their privacy policies.
14. Data Security
We use reasonable physical, technical, and administrative safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or loss. Access is limited to employees and service providers who need it to perform legitimate business functions. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
15. Data Retention
We retain personal information only for as long as reasonably necessary to provide our products and services, fulfill the purposes described in this Privacy Policy, maintain appropriate business records, resolve disputes, enforce agreements, and comply with legal, tax, and regulatory obligations. Retention periods vary depending on the type of information. When information is no longer needed, we take reasonable steps to delete, de-identify, or anonymize it.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, services, technology, or applicable requirements. When changes are made, the updated Privacy Policy will be posted on this page and the “Last Updated” date at the top will be revised. We encourage you to review this Privacy Policy periodically.
17. Contact Us
If you have questions about this Privacy Policy, our privacy practices, text messaging practices, or personal information we maintain about you, or if you believe we are not abiding by this Privacy Policy, please contact:
Don’s Mobile Glass, Inc.
1313 Scenic Dr
Modesto, CA 95355
Phone: (209) 526-9100
Email: info@donsmobileglass.com